Privacy Policy
Your privacy is important to us. This policy explains how TripTunis collects, uses, and protects your personal information.
TripTunis ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with:
- European Union General Data Protection Regulation (GDPR)
- Tunisian Personal Data Protection Law (Law No. 2004-63)
- International data protection standards
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Travel preferences and interests
- Payment information (processed securely through third-party providers)
- Booking and reservation details
- Communication preferences
Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
Service Provision
- Process bookings and reservations
- Provide customer support and assistance
- Send booking confirmations and travel updates
- Personalize your travel recommendations
Communication
- Respond to your inquiries and requests
- Send newsletters and promotional materials (with your consent)
- Notify you about important service updates
Legal Compliance
- Comply with legal obligations and regulations
- Protect against fraud and security threats
- Enforce our terms of service
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and providing services, such as:
- Payment processors
- Hotel and accommodation partners
- Email service providers
- Analytics and marketing tools
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or the public.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- SSL encryption for data transmission
- Secure servers and databases
- Regular security updates
- Access controls and authentication
Organizational Measures
- Staff training on data protection
- Confidentiality agreements
- Regular security audits
- Incident response procedures
Under applicable data protection laws, you have the following rights regarding your personal information:
Access and Portability
- Request access to your personal data
- Receive a copy of your data in a portable format
- Know how your data is being used
Correction and Deletion
- Correct inaccurate personal information
- Request deletion of your data
- Restrict processing of your data
Objection and Withdrawal
- Object to processing of your data
- Withdraw consent at any time
- Opt-out of marketing communications
Complaints
- Lodge a complaint with supervisory authorities
- Seek legal remedies
- Contact our Data Protection Officer
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for targeted advertising (with consent)
- Preference Cookies: Remember your settings and preferences
Your personal information may be transferred to and processed in countries other than Tunisia. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Safeguards Include
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Officer
Email: privacy@triptunis.com
Phone: +216 71 123 456
Address: Avenue Habib Bourguiba, Tunis 1000, Tunisia
General Inquiries
Email: info@triptunis.com
Phone: +216 71 123 456
Website: www.triptunis.com
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.